At The PULSE Institute we train people in the art and the science of conversation. P.U.L.S.E. is a Frame for structuring conversations for resolution. PULSE Practitioners have the skills and the confidence gained through practice to empower others to resolve their differences, and to structure conversations for collaborative decision making.
We offer a number of flexible, inclusive, learner-focused and practical training programs for the workplace. Graduates of our training programs, PULSE Practitioners, learn
- How to structure conversations and meetings for effective collaborative decision-making.
- How to listen for understanding, and how to speak to be understood.
- How to empower others to resolve their own differences.
- When and how to intervene in workplace disputes.
- How the dynamics of conflict affect conversation and relationships.
Choose the program that suits your needs and your budget. We offer in-house training programs for up to 20 people, ideally suited for new and prospective supervisors, and offering the skilled manager an opportunity to refresh skills, gain valuable self-insight, and practice dealing with difficult situations.
Visit the PULSE Website at:www.pulseinstitute.com
