Monthly Archives: August 2010

Never Mind Nuclear Explosions… What to do with Emotional Explosions?

Steven Slater, a JetBlue flight attendant has become a national folk hero after he blew up at an unruly passenger and fled the scene by using his aircraft;s emergency escape chute. How do you handle these explosion provoking situations? Continue reading

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How to Survive Difficult People? Here are Some Strategies. Part 3 of a Series on How to Manage Difficult People.

In Part 3 of a PULSE Series on How to Manage Difficult People, Mel Blitzer offers some strategies and practical specific approaches to handling those chronically cantankerous characters called difficult people. Continue reading

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